At Moneybeans, we believe in providing seamless service with transparency and trust.  Your compliments and complaints are equally important to us, and we are committed to addressing them diligently. Resolving your concerns allows us to refine our processes and take proactive steps to prevent future occurrences. We are committed to responding to every complaint with efficiency, courtesy, and fairness.

Grievance and Escalations: connect@moneybeansservices.com

Level 1: In case of any complaint, you can raise the same to the Customer Service Manager / Customer Relationship Manager.

Email: support@moneybeansservices.com/ customercare@moneybeansservices.com

Level 2: If you are not satisfied with the resolution provided, you can further write to the Grievance Redressal Officer (GRO).

Email: connect@moneybeansservices.com

Level 3: If the resolution provided does not meet your expectations, you can further escalate to the Principal Officer.

Email: pratim@moneybeansservices.com

Level 4: In case you are not satisfied with the internal resolution, you can further take it up with the external regulatory bodies. You may also choose to contact the respective AMC’s grievance cell directly.

AMFI – Association of Mutual Funds of IndiaEmail: grievance@amfiindia.com

SEBI – Securities and Exchange Board of India (SCORES Portal)

https://s.ni-mf.in/h66i8s7mah  (Play Store)

https://s.ni-mf.in/kpwad7ugk5  (App Store)

https://scores.sebi.gov.in